OUR SERVICES

Everything Your Business Needs.
One Monthly Price.

All services are included in our per-user bundles — no hourly billing, no surprises. Just complete protection for your team.

Interactive Explorer

 

What Keeps You Up at Night?

Select a scenario to see how CKWEST protects your business with the right combination of services.

Ransomware Attack Risk

Server Hardware Failure

Remote & Hybrid Workforce

Ransomware Attack Risk

Ransomware Attack Risk

 

The Problem

Your business is vulnerable to ransomware that could encrypt all your files and demand payment. One click on a phishing email could shut down your entire operation.

 

CKWEST Solution

Multi-layered protection prevents attacks before they happen — and if one gets through, you can restore everything in minutes without paying ransom.

SERVICES INCLUDED
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Next-gen Firewall

Blocks malicious traffic before it reaches your network

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Endpoint Detection (EDR)

Detects and stops ransomware on individual devices
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Axcient BCDR

Instant recovery of all data without paying ransom

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Staff Training

Teaches team to spot phishing attempts
Recommended Plan

Professional

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Server Hardware Failure

Server Hardware Failure

 

The Problem

Your server crashes due to hardware failure. Without proper backup, you could lose days of work, customer data, and revenue while waiting for repairs or replacement.

 

CKWEST Solution

With Axcient BCDR, your entire server is virtualized and running again in minutes — not days. Your team keeps working while we handle the hardware replacement.

SERVICES INCLUDED
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Axcient BCDR Appliance

Local backup with instant virtualization

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Cloud Replication

Dual Canadian data centres for redundancy

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24/7 Monitoring

Alerts us to hardware issues before failure

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Hardware Management

Coordinated warranty replacement

Recommended Plan

Professional

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Remote & Hybrid Workforce

Remote & Hybrid Workforce

 

The Problem

Your team works from home and coffee shops. How do you keep company data secure on personal devices and home networks? How do you support them remotely?

CKWEST Solution

Secure remote access, endpoint protection on every device, and remote monitoring lets your team work safely from anywhere while we support them instantly.
SERVICES INCLUDED
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Secure Access

Encrypted connection to company resources

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Endpoint Protection

Antivirus and security

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Remote Support

We can help staff instantly, from anywhere

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Cloud Email Access

Secure email on any device

Recommended Plan

Essential

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Unexpected Downtime

Compliance & Data Privacy

Unexpected Downtime

Unexpected Downtime

 

The Problem

Your systems go down during business hours. Every minute costs revenue and frustrates customers. You need someone monitoring and fixing issues 24/7.  

CKWEST Solution

We monitor your entire network around the clock. Most issues are detected and fixed before you even notice. Critical problems get immediate escalation.

SERVICES INCLUDED
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24/7 Monitoring

Continuous health checks on all equipment
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Automated Alerting

Instant notification of any issues
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Proactive Maintenance

Patches and updates during off-hours
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Priority Support

Immediate response to critical issues

Recommended Plan

Professional

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Compliance & Data Privacy

Compliance & Data Privacy

 

The Problem

Your industry requires data protection compliance (PIPEDA, industry standards). You need documented policies, regular audits, and proof your data is secure.

 

CKWEST Solution

Enterprise-grade security with full documentation, compliance reporting, and quarterly reviews to ensure you meet regulatory requirements.

SERVICES INCLUDED
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Compliance Reporting

Documented security policies and procedures

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Quarterly Security Reviews

Regular assessment and documentation

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Advanced Threat Detection

Enterprise-level security monitoring
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Dedicated Account Manager

Single point of contact for compliance

Recommended Plan

Enterprise

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Not sure which scenario applies to you?

Cybersecurity Solutions

Advanced, multi-layered protection against ransomware, malware, phishing, and emerging threats. We deploy enterprise-grade firewalls, Huntress endpoint detection and response (EDR), and real-time threat intelligence.
Included
  • Next-gen firewall management
  • Huntress endpoint detection & response (EDR)
  • Real-time threat monitoring
  • Vulnerability scanning
  • Incident response planning

Business Continuity & Disaster Recovery

Industry-leading Axcient BCDR solutions that back up your data locally and in the cloud. In the event of hardware failure, ransomware, or natural disaster, your entire company can be back online in minutes.

Included
  • Axcient BCDR appliance
  • Multiple daily backups

  • Instant virtualization

  • Full server restoration in minutes

24/7 Remote Monitoring & Management

We proactively monitor all servers, workstations, switches, and printers on your network around the clock. Issues are caught and resolved before they become costly downtime events.

Included
  • Real-time dashboard monitoring
  • Automated alerting & escalation
  • Proactive maintenance

  • Remote troubleshooting

  • Performance reporting

Staff Cybersecurity Training

Your staff is your first line of defense. We deliver ongoing phishing simulations and security awareness training to ensure your team can spot and avoid social engineering attacks.

Included
  • Phishing simulation campaigns
  • Security awareness modules
  • Policy compliance tracking
  • Monthly security newsletters
  • Incident reporting procedures

Hardware & Server Management

Business-class servers, workstations, and network equipment — fully managed, patched, and covered under active service warranties. No more unpleasant hardware surprises.

Included
  • Server provisioning & management
  • Workstation lifecycle management
  • Hardware warranty coordination

  • Firmware & BIOS updates

  • Capacity planning

Hosted Exchange & Email Security

Enterprise-grade hosted Exchange email with advanced spam filtering, encryption, and geo-redundant storage. Your email stays safe, accessible, and always available.

Included
  • Hosted Exchange email
  • Advanced spam filtering
  • Email encryption
  • Mobile device access
  • Geo-redundant mail storage

 

All services bundled into simple per-user plans

Stop paying by the hour. Start with predictable monthly pricing that scales with your team.