Privacy Policy

Website: https://ckwest.ca/

At CKWEST IT Solutions, accessible from https://ckwest.ca/, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by CK West and how we use, store, and protect it.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out and submit a contact form on our website.

Depending on the details you provide in the form, this information may include:

Full Name

Email Address

Phone Number

Company / Business Name (if applicable)

Message Content or any other details you choose to share in your inquiry

Automatically Collected Information
When you visit our website, standard internet log information and details of visitor behavior patterns (such as IP address, browser type, and pages visited) may be collected automatically through standard website cookies or analytics tools.

2. How We Store and Process Your Information (HubSpot)

When you submit a contact form on ckwest.ca, your submission is securely transmitted to and stored within HubSpot, our Customer Relationship Management (CRM) platform provider.

HubSpot acts as a third-party service provider to help us organize, manage, and respond to your inquiries effectively.

Data Location: Please note that HubSpot may store and process data on servers located in the United States or other jurisdictions outside of Canada. By submitting your personal information, you acknowledge that your information may be transferred to and subject to the laws of these foreign jurisdictions, including lawful access requests by government agencies.

To learn more about how HubSpot handles data, you can review HubSpot’s Privacy Policy.

3. How We Use Your Information

We use the personal information collected via our contact form for legitimate business purposes, including:

Responding to your questions, support requests, or general inquiries.

Providing you with information or services you have requested.

Maintaining internal records and managing our relationship with you.

Improving our website usability, services, and customer experience.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our website and integrated HubSpot tools may use “cookies” to enhance visitor experience and analyze web traffic. Cookies are small files stored on your computer’s browser.

You can choose to disable cookies through your individual browser options. However, doing so may affect your experience or ability to use certain features on our website.

5. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We take reasonable technical and organizational precautions to protect your personal information against unauthorized access, disclosure, alterative, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Privacy Rights (PIPEDA Compliance)

If you are a resident of Canada, under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

Withdraw Consent: You can withdraw your consent to our collection or use of your personal information at any time, subject to legal or contractual restrictions.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Websites

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes. Any updates will be effective immediately upon posting on this website.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

CKWEST IT Solutions